VISION and MISSION
Our vision is to become a National Products and Services provider offering the best business solutions focusing on customer service excellence!
Our mission is to deliver the best consistent excellent quality Products, Services as well as aftersales services at the most affordable prices.
VALUE STRUCTURE
CQC Business Solutions believes in putting our customers first and to live by its core values: – Trust, Accountability, Mutual Respect, Loyalty and Fairness.
INDUSTRY
According to The South African Furniture Initiative, the furniture manufacturing sector has been shrinking for more than two decades now. Local demand for furniture is declining rapidly and exports of furniture dropping significantly.
Large furniture retailers collectively have a significant share of the local market, giving them huge bargaining power with manufacturers, which leads to lower producer prices, making it difficult for Small to Medium Enterprises to compete. CQC Business solutions can assists SME’s by looking at offering affordable business solution alternatives.
Due to the high level of imports and competition from China there is a fast availability of cheap Imports, there is no sufficient and proper replacement quality parts with no after sales service available with limited to no warrantee/guarantees offered.
CQC BS will put money back in our client’s pockets by restoring their existing office products without any hassle using our all-encompassing national footprint. They can then use these savings by investing it back into their businesses where it is needed the most!
ABout us
With more than 28 years’ experience in the Office Furniture Industry as well as interaction with various other industries, CQC Business Solutions are focussing on consumer spending on essential items by providing cost effective business solutions.
Service Excellence as well as aftersales service levels is becoming a thing of the past and in some instances is non existing. It is so important in today’s consumer and business environment to ensure that we meet all our clients demands by ensuring continuous service excellence across the board.
It is all about offering and delivering the best consistent excellent quality Products, Services as well as aftersales services at the most affordable prices!
Our chairs
Refurbishments/Restoration
Our main focus will be to assist home users, Small to Medium Enterprises by refurbing their existing office furniture at affordable prices keeping their costs variable and putting money back into their pockets!
Supplying of Quality Chair Components
In line with our Refurbishment department, we do keep and sell a limited range of chair components. However, should there be any requirements beyond our range, we specialise and can source locally or import international brands of components as and when required where possible. Give us a call to assist you with your requirements.
Rental Product Solutions
Why buy furniture if you can rent chairs as well as desks. Please do not hesitate to contact us for your rental requirements.
Strategic Partnerships
Strategic partnerships are an ideal way for progressive organizations to work collaboratively and leverage individual strengths, while remaining independent and focused on core competencies. These Partnerships can result in expanding your customer base by creating access to new markets and providing new solutions to existing clients.
Transportation Solutions
We have a small fleet and can assist with your transport requirements. We also make use of our strategic partners to assists should more Transportation be required. No job is too big for us.
Training Solutions
We offer various on and off site training solutions for staff to meet your business requirements and to conform to current legislation
Project installation Solutions
We have managed to retain the skills of a dedicated and hardworking team who have worked on various large corporate projects i.e., Discovery, Standard Bank, Absa Bank, MTN, Engen and Altron etc. We have installed more than 20 000 office chairs as well as soft seating over the past 5 years. We have in place all the necessary Health and Safety requirements i.e., H&S files, relevant PPE, Medicals, Transport etc to ensure full OCHS compliance. Please do not hesitate to contact us for supervising and installation requirements.
Lead Times/ Turnaround times
Our objective is to minimise and keep our turnaround times as low as possible. We will strive and offer a 3-day turnaround time and provide loan chairs where possible should the need arise for business continuity. We will also be focusing on same day services if we have spares on hand.
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Refurbish your chairs
Broad-based Black Economic Empowerment (B-BBEE)
CQC Business Solutions is proudly a B-BBEE LEVEL 1 contributor with a 135% Procurement recognition. It also has more than a 31% Black Women ownership that is inclusive in the total 100% Black Ownership.
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Geographical Footprint
CQC Business Solutions is geared up to offer the best possible Business Solutions nationally as it understands and operates within the current marketplace parameters of local conditions thus giving our customers piece of mind through offering consistent customer service excellence across the board. Therefore, we have business partners strategically setup to provide our Business Solutions nationally in KZN, WP, Freestate as well as the Eastern Cape to meet our customers’ requirements.
Click on the Geo-Pins for more information
